Privacy Policy

This Privacy Policy describes how Imperial Knots (“we”, “us”, or “our”) collects, uses, and shares your personal information when you visit or make a purchase from www.imperialknots.com (the “Site”).

1. Personal Information We Collect

When you visit the Site, we automatically collect information about your device, including:

• IP address
• Browser type
• Time zone
• Cookies installed on your device
• Pages or products you view
• Websites or search terms that referred you to the Site
• How you interact with the Site

We collect this information using:

• Cookies
• Log files
• Web beacons, tags, and pixels

When you make (or attempt to make) a purchase, we collect:

• Name
• Billing address
• Shipping address
• Payment information (such as credit/debit card details)
• Email address
• Phone number

We refer to both Device Information and Order Information as “Personal Information.”

2. How We Use Your Personal Information

We use Order Information to:

• Process payments and fulfill orders
• Arrange shipping and provide order confirmations
• Communicate with you regarding your order or inquiries
• Screen for potential fraud and security risks
• Send marketing communications (only if you opt-in)

We use Device Information to:

• Improve and optimize our website experience
• Analyze customer behavior and browsing patterns
• Measure effectiveness of marketing and advertising campaigns

3. Sharing Your Personal Information

We share your personal information with third parties to help us operate our business. For example:

• We use Shopify to power our online store.
  Shopify Privacy Policy: https://www.shopify.com/legal/privacy
• We use Google Analytics to understand website performance.
  Google Privacy Policy: https://policies.google.com/privacy
  Opt-out: https://tools.google.com/dlpage/gaoptout
• We may use Meta/Facebook Ads, Google Ads, and similar tools to show targeted advertisements.

We may also share information when required to comply with applicable law or legal requests.

4. Behavioural & Targeted Advertising

We use your personal information to provide relevant marketing communications.

You can opt out of targeted advertising using the links below:

• Facebook: https://www.facebook.com/settings/?tab=ads
• Google: https://www.google.com/settings/ads/anonymous
• Opt-out Portal: http://optout.aboutads.info/

5. Cookies

Cookies help provide a better browsing experience. You may disable cookies through your browser settings, but doing so may affect website functionality.

Learn more: http://www.allaboutcookies.org

6. Data Security

We follow industry best standards to protect your personal information. Payment information is encrypted using SSL and stored securely. However, no method of online transmission is 100% secure.

7. International Data Transfers

Your information may be transferred outside India, including to service providers in other countries. By using the Site, you consent to such transfers.

8. Your Rights (GDPR & International Users)

Depending on your location, you may have the right to:

• Access personal information we hold about you
• Request corrections or updates
• Request deletion of your personal data
• Withdraw consent to receive marketing communications

To exercise these rights, contact us at: info@imperialknots.com

9. Data Retention

We retain your Order Information unless and until you request that we delete it.

10. Age of Consent

By using our Site, you confirm that you are at least the age of majority in your location.

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page.

12. Contact Us

For questions, concerns, or complaints, please contact:

Imperial Knots
Email: info@imperialknots.com
Website: www.imperialknots.com