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Terms & Conditions

Terms and Conditions for Imperial Knots

1. Order Acceptance and Cancellation

  • All orders placed on the Imperial Knots website constitute an "offer" and are subject to acceptance by Imperial Knots. We reserve the right to accept or reject any order without providing a reason.

  • A 10% restocking fee will apply to orders canceled after 24 hours.

  • Requests for order cancellations after placement will not be entertained.

2. Product Information and Pricing

  • Product colors displayed on the website may vary slightly due to monitor settings. We cannot guarantee an exact match to the actual product color.

  • Prices and product availability are subject to change without prior notice.

  • Imperial Knots reserves the right to cancel any order placed at an incorrect price or for any other reason, even after confirmation or payment. In such cases, a full refund will be issued.

3. User Responsibilities

  • Users must be at least 18 years old or have parental/guardian consent to use this website.

  • Users are responsible for providing accurate and complete delivery information. Any additional costs incurred due to incorrect or incomplete details will be charged to the user.

  • Users must ensure that all information provided (e.g., personal details, payment information) is true and accurate. Imperial Knots reserves the right to verify user information and reject registrations or orders if discrepancies are found.

4. Delivery and Liability

  • Imperial Knots takes full responsibility for orders shipped via private courier companies (e.g., Blue Dart, DHL) to major cities.

  • For non-delivery or late delivery caused by user error (e.g., wrong address, recipient unavailable), any re-delivery costs will be borne by the user.

  • Complaints regarding delivered orders must be raised within 15 days of delivery. No claims will be entertained after this period.

5. Limitation of Liability

  • Imperial Knots is not liable for any damages or losses resulting from:

    • Delays, non-deliveries, or service interruptions.

    • Computer viruses, system failures, or unauthorized access to user data.

    • Credit card fraud. Users are solely responsible for proving fraudulent use of their card.

6. Amendments to Terms

  • Imperial Knots reserves the right to modify, add, or remove terms and conditions at any time. Users are advised to review these terms regularly.

7. Governing Law and Jurisdiction

  • These terms and conditions are governed by the laws of India. Any disputes arising from this agreement will be subject to the exclusive jurisdiction of the courts in Delhi.

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